RiseGuide
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Recent activity by RiseGuide-
Can I get a refund?
Refunds for RiseGuide purchases depend on how and where you subscribed: App Store: Refunds are handled directly by Apple via your purchase history. Google Play: Refunds are handled by Google via yo...
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Why are the lessons blocked?
In RiseGuide, content is designed to open step by step, day by day. By default, the first two weeks of lessons are available immediately, and subsequent lessons unlock gradually each day.This pacin...
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What is a “Journey” in RiseGuide?
Each Journey includes three levels:Journey - a full learning program focused on a specific skill.Modules - sections of the program that group related lessons.Lessons - short daily learning steps wi...
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How do I contact support?
If you need help with your account, subscription, or any other RiseGuide issue, you can reach our support team in several ways: Email: Send a message to support@riseguide.com with your account emai...
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Why was I charged after deleting the app?
Deleting the RiseGuide app does not cancel your subscription. Here’s why you may still see a charge:Subscriptions are managed through the App Store or Google Play, not the website itself.Removing t...
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Are new courses added regularly?
Our team works continuously to keep the material up to date. We typically review and refresh course content regularly based on new tools, industry shifts, and learner feedback.
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Is RiseGuide Legitimate?
Yes, RiseGuide is a legitimate educational platform designed to help users improve skills through structured learning journeys. The platform is transparent about how it works, including pricing, su...
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Why was I charged after subscription cancellation?
There are a few possible reasons why a charge may appear even after you cancel your subscription.Pending Authorization: In some cases, the payment was already authorized by your bank before the can...
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Is the content available in my language?
Currently, our text content is available in the following languages: English, German, Spanish, French, Italian, Portuguese, and Chinese.Our video lessons also include subtitles, which you can switc...
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I paid but the app asked me to pay again
This usually happens when the wrong button is selected after opening the app. When you launch the app, you’ll see two options:Let’s Get StartedThis button is for new users who have not completed th...