RiseGuide

If you notice an unexpected charge from RiseGuide, first check your subscription and purchase details. Remember that your account may include: Subscription renewal charges One-time purchases like ...

Our support team typically responds within 30 minutes. In most cases, you may receive a reply even sooner, depending on the volume of requests.If you contacted us via email, the website contact for...

Deleting the RiseGuide app from your device only removes the application from your phone. It does not cancel your subscription, and your plan will continue to renew according to the billing schedul...

RiseGuide subscriptions renew automatically by default. This means that at the end of your subscription period, your plan is automatically renewed so you can continue accessing your courses without...

If your subscription renewed unexpectedly, please first check the renewal date of your subscription. RiseGuide subscriptions renew automatically unless they are cancelled before the next billing da...

Deleting the RiseGuide app from your device does not automatically cancel your subscription. Your subscription remains active until it is cancelled from the subscription management page. If the sub...

If your progress in RiseGuide isn’t being saved, it’s usually due to one of the following reasons: Not Logged In Properly → Make sure you are logged in with the email address associated with your ...

To ensure you have the latest features and improvements, it's important to keep the app updated. Here's how you can update the app to the latest version:Open the app store (App Store or Google Play...

If the RiseGuide app keeps crashing, it’s usually due to device or app-related issues. Try these steps first: Restart the App → Close it completely and reopen. Update the App → Make sure you’re u...

If your RiseGuide video lessons aren’t loading, try these steps first: Check Your Internet Connection → Make sure you have a stable Wi-Fi or mobile data connection. Restart the App → Close the ap...