Deleting the RiseGuide app from your device does not automatically cancel your subscription. Your subscription remains active until it is cancelled from the subscription management page.
If the subscription was not cancelled before the next billing date, the renewal charge may still be processed according to the subscription terms.
To avoid future charges, please make sure to cancel your subscription through the Manage Subscriptions section in the app or the platform where you subscribed (such as the App Store or Google Play).
If you’re unsure about your subscription status or need help cancelling it, please contact our support team at support@riseguide.com or through the contact form on our website, and we’ll be happy to assist you.
The estimated response time is 30 minutes, but it may vary based on request volume.