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  1. RiseGuide
  2. Subscriptions & Payments
  3. Billing questions

Billing questions

  • When will I be charged?
  • How long is my subscription period?
  • Does my subscription renew automatically?
  • How do I cancel my subscription?
  • I cannot find the Cancel button
  • How do I cancel via iOS (App Store)?
  • How do I cancel via Android (Google Play)?
  • Why can’t I see my subscription in the subscription store?
  • When is my next subscription renewal date?
  • Why is my renewal price different from the original price?
  • Can I get a refund?
  • Why was I charged after deleting the app?
  • Why was I charged after subscription cancellation?
  • I paid but the app asked me to pay again
  • Why was I charged twice?
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