Refunds for RiseGuide purchases depend on how and where you subscribed:
- App Store: Refunds are handled directly by Apple via your purchase history.
- Google Play: Refunds are handled by Google via your Play Store account.
- Website: For subscriptions purchased through the RiseGuide website, our support team reviews refund requests on a case-by-case basis. Keep in mind that eligibility may vary depending on the time since purchase, the type of plan, or any add-ons you may have purchased, such as PDF guides.
If you believe you are eligible for a refund, contact our support team with your purchase details. The estimated response time is 30 minutes, but it may vary based on request volume.
For more details, check our guide